Home > App-V, Application Virtualisation., Netscaler > The idiots guide to load balancing App-V LWS via a Citrix Netscaler:

The idiots guide to load balancing App-V LWS via a Citrix Netscaler:

I set about recently to load balance app-v lightweight streaming servers traffic across Netscalers. I found this task a little more tricky than I had hoped and decided it would be useful to break this task down to its most basic steps and publish this to help anyone else who needs to do this in future.

Despite great articles on Technet and hakabo.com, the sooner doesn’t have any fault tolerance for RTSP specific issues and focuses on the command line, which many administrators morbidly fear on the Netscaler. The later is geared at management servers which have slightly different requirements to LWS servers, the monitor recommended utilises commands which the LWS server does not support. Which results in downstate App-V servers at all times.

So below you will find an idiot proof guide (tested by this idiot) to marry two of my favourite pieces of technology into a kick ass solution.

What you will need:

  • Netscalers!
  • at least 2 App-V Light Weight streaming servers!
  • One netscaler Virtual IP address to load balance the traffic
  • About 30 minutes of time (including testing).

1: To start, take a note of the ip addresses currently configured on your App-V LWS servers.

2: Log into your wonderful netscalers.

First up, we’ll configure the monitor. This monitor will poll your App-V servers and ensure they are up and working.

3: From the configuration page, select Load Balancing > Monitors > Add:

4: Name the monitor something specific and easily identifed, then configure the below options:

  • type = RTSP
  • Interval =20
  • Destination port = 554

5: Click the Special Parameters tab, Then set the below values:

  • RTSP Request = Options *
  • Response Codes: 401

(yes yes, 401 is an error response, but the LWS server has to be actively accepting connections to throw this error)

6: Once finished, hit Create:

And that’s it, monitor configured!

Next, we’ll create a service group, this service group is a logical collection of our App-V servers. Here we will configure the ports and monitoring configuration to catch outages.

7: Browse to Load Balancing > Service Groups, then choose Add:

8: Name the Service group something specific and easily identifed, then define the following options:

  • Protocol = Any

9: Enter each IP address of the App-V server, ensure to choose * as the port and click Add. Repeat this step for each subsequent App-V server.

10: Once you’ve entered all your IP addresses, it should look as below: (ip addresses omitted)

11: Now flick to the Monitors tab and select the service group we created earlier:

12: Once finished, save your changes, the service group is done.

We’re on the home straight, now we’ll tie it all to a virtual IP and configure the load balancing specific settings:

13: Now to the Virtual server, browse to Load Balancing > Virtual Servers > Add.

14: Name the Virtual Server something specific and easily identifed, then define the following options:

  • Protocol = Any
  • IP address = the virtual ip address to be hosted by the netscaler.
  • Port = *

15: Flick to the Service Groups tab, then select the service group we just created:

16: Flick to the Method and Persistence tab, then configure the following options:

  • Method = Least connection
  • Persistence = Source IP
  • ipv4 Netmask =

17: Now flick to the Advanced tab, then configure the following options:

  • Redirection mode = IP Based

Thats it, we’re done! time to test.

18: Open up a telnet client, and attempt to telnet to the newly configured virtual server:

19: If all has gone to plan, the window should empty its contents and appear as below:

20: Now go celebrate your success and genius. If for some reason it has not worked, feel free to drop a comment and I’ll see what I can assist you with.

  1. December 5, 2011 at 9:38 pm

    Good article – just to note though that this will work for both the Management Server and the Streaming Server

    • December 5, 2011 at 9:52 pm

      Hi Aaron,

      Thank you very much for validation on what platforms this will work with! The specific monitor I mention above is quite loose as this is was the only response I could reliably get from an LWS server and it wouldnt be ideal for monitoring a full server.

      Either way, thank you very much for taking the time to leave feedback, it’s greatly appreciated.


  2. Scott
    August 9, 2012 at 10:34 pm

    Thank you SIR!. I am not a Network guy and this saved me a ton of time. Thank you again.

    • August 9, 2012 at 10:35 pm

      Happy I could help!

      Thanks for the feedback.


  3. Veena
    September 23, 2013 at 1:43 am


    Thanks for this article. Good Info.
    Does App-V 5 need any specific port for load balancing with Netscalar? or A Publishing Server Port is used for Loadbalancing?


  1. February 21, 2012 at 8:04 am

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